What we do › Diagnose & Design

Diagnose & Design

Before you change anything, see everything. We map your marketing ecosystem, measure its spend and maturity, and design the operating model and governance that will run it — the factual base for every decision that follows.

The numbers behind VA

€2bn

of client marketing spend governed every year

18%

average value unlocked across engagements

5,000+

classified suppliers in the AURA database

Most marketing ecosystems grow by accretion: agencies, vendors and tools added over years, with overlapping scopes and spend no one fully controls. Diagnose & Design gives you the factual picture — who does what, at what cost — and the blueprint to run it better.

What Diagnose & Design includes

Marketing, media & production ecosystem audit

A complete map of the agencies, media partners, vendors, processes and spend flows that feed your marketing function — who does what, at what cost, and where the overlaps are.

Spend mapping & cost baseline

We rebuild marketing spend by category, supplier and activity and set a verifiable cost baseline — the starting point for finding redundancies and efficiency levers.

Gap, maturity & benchmarking

We measure your model against a reference standard and benchmark costs, fees and service models against the market — turning ‘are we overpaying?’ into measured evidence.

Scenario modelling & forecast simulation

We simulate different ecosystem, spend and operating-model configurations and project their impact — so you can decide on the numbers before moving real budget.

Media capability & operating model assessment

We assess how your media operation is set up to perform — in-house maturity, decision rights, data and technology — and design the gaps out before they surface in the buy.

Operating model & governance design

We define how marketing operates across strategic, operational and execution levels, and set the roles, decision rights, RACI, KPIs and scorecards that govern the ecosystem.

Transformation roadmap

We translate the diagnosis into a phased implementation plan with priorities, timing, owners and milestones — not just what to change, but in what order and with what resources.

What you'll achieve

One clear picture

A single source of truth across agencies, vendors, scopes and spend — no more fragmented views or guesswork.

A defensible baseline

A verifiable cost baseline and a ranked list of efficiency levers, ready to act on.

Governance you can measure

An operating model with clear roles, decision rights, KPIs and scorecards.

A roadmap to execute

A phased plan with priorities, owners and milestones your teams can actually deliver.

Frequently asked questions

Procurement controls cost at the point of purchase; we map the whole marketing ecosystem — scopes, processes, spend and operating model — and design how it should run. The two are complementary: we give procurement a factual baseline and a governance framework to enforce.

It is scoped up front, so you know timeline and deliverables before we start. A focused diagnosis typically runs in weeks, not months.

No. We are an independent advisory: we are paid only by you, never by agencies or suppliers. That independence is what makes our assessment credible.

A documented ecosystem and spend map, a verifiable cost baseline, a maturity and benchmarking assessment, the designed operating model and governance, and a phased transformation roadmap — all ready to take into execution.

We distinguish cost saving (cash actually taken out) from cost avoidance (cost prevented) and tie both to the baseline we set at the start — so the value is explicit and defensible to finance.