What we do › Tobacco

Tobacco marketing has crossed into the smoke-free era

The industry that once defended combustible volume now competes for adult consumers category by category: smoke-free products already generate 41.5% of PMI’s net revenues and 18.2% of BAT’s — both company-reported — and each group counts tens of millions of adult consumers across its smoke-free portfolio. With advertising restricted and every claim scrutinised, winning organisations are not simply launching products; they are rebuilding the commercial model around consumer engagement, retail and trade execution, governing investment across markets as one, and holding every partner to measurable value. VA helps nicotine-category leaders orchestrate that ecosystem, optimise commercial budgets and prove ROI.
41.5%
PMI net revenue from smoke-free, FY2025
+15.0%
PMI smoke-free net revenue growth, 2025
18.2%
BAT Group revenue from smokeless, FY2025
34.1M
BAT smokeless consumers, end-2025
Case study

Reinvention in action

Selected client work and measurable outcomes.
Value added

How VA supports tobacco marketing

Marketing operating model

  • Central, regional and local governance
  • Brand and retail-trade investment coordination
  • Decision rights and ways of working
  • Budget allocation and guardrails

Media investment governance

  • Ecosystem audit and spend mapping (trade, retail execution, consumer engagement)
  • Media-inflation and CPM benchmarking
  • Rationalisation of duplicated buys and channels
  • One governed view of investment

Agency and partner ecosystem

  • Roster design and rationalisation
  • In-house versus external capability
  • Remuneration aligned to outcomes
  • Pitch and tender (RFQ, bid governance)

Content, production and launch

  • Global-to-local content and adaptation
  • Production model and cost baseline
  • Launch orchestration (timing and sequencing)
  • Modular, reusable assets

Performance and value measurement

  • Holistic measurement across digital and traditional
  • Cost saving vs cost avoidance
  • ROI and value reporting
  • E3 method: Efficiency, Excellence, Ecosystem